Empower Your Business With The All-In-One Customer Experience Platform

Find, Close, and Nurture Customers with One Powerful Tool. Built for Small and Medium Businesses

What we do!

We help businesses deliver unified experiences without spending tens of thousands of dollars on over priced tools and agencies.

Difference between a CRM and CXM

In today's competitive landscape, simply managing customer relationships isn't enough. Customers expect personalised, seamless experiences across all channels. CXM empowers you to anticipate their needs, create meaningful connections, and build a community around your brand. Our platform integrates the best of both CRM and CXM, offering a comprehensive solution to drive customer acquisition, conversion, and long-term loyalty.

CRM

  • Focus: Primarily focused on managing customer interactions and data to improve sales and customer service efficiency.

  • Scope: Encompasses sales pipelines, contact management, and support interactions.

  • Goal: Increase sales, streamline processes, and enhance customer satisfaction through targeted interactions.

CXM

  • Focus: A broader approach centered on designing and delivering a positive customer experience across all touchpoints.

  • Scope: Extends beyond sales and support to include marketing, branding, and the overall customer journey.

  • Goal: Build long-term customer loyalty, advocacy, and brand differentiation by exceeding expectations at every interaction.

The Advantage

Our all-in-one CXM platform consolidates your essential tools, eliminating the need for multiple subscriptions, saving your business money.

Our platform isn't just about saving money; it's about smarter, more efficient growth.

By unifying your customer data and automating personalised campaigns, you'll deliver exceptional experiences that turn leads into loyal customers.

Self Serve Plans

Ideal For Businesses With An Established Marketing Team

CXM LITE

$49 USD Per Month

Whats Included:

  • 1 User

  • Unlimited Contacts

  • CRM

  • Email Marketing

  • Social Media Planner & Publishing

  • Analytics and reporting

14 Day Free Trial

CXM PRO

$299 USD Per Month

Whats Included:

  • Everything in CXM LITE plus:

  • Unlimited Users

  • Lead Management

  • Unified Conversation Feed

  • Ads Manager (Beta)

  • Web Chat Widget

  • Automation Builder

  • Form Builder

  • Survey Builder

  • Reputation Management

  • Payments and Documents

  • Analytics and reporting

14 Day Free Trial

CXM PRO CUSTOM

Contact Us

Whats Included:

  • Everything in CXM PRO plus optional premium features:

  • Appointment Manager

  • Online Communities

  • Online E-Learning Platform

  • Website and E-Commerce Store

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Let's chat!

Need someone to manage your marketing for you?

At AitchCXM we’re committed to your success. We can offer a complete set-up and ongoing management of your AitchCXM system. Complete the enquiry form to organise a complimentary discovery call.

Made For Great Experiences

Aitch CXM was born out of my own frustration as a digital marketer. I was tired of piecing together disparate tools, dealing with pushy salespeople, and overpaying for features I didn't need.

That's why I created Aitch CXM – to empower small and medium businesses with a simple, affordable, and comprehensive CXM solution. You don't need to be a marketing guru to get the most from Aitch CXM.

Our simple interface, and built in automations, empowers passionate business owners to effortlessly create seamless customer experiences that drive results.